Overview

Taylor Exteriors & Construction ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at www.taylorext.com or contact us about our services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

When you fill out our contact form, request an estimate, or communicate with us by phone or email, we may collect your name, email address, phone number, home or business address, and details about your project or service needs.

When you visit our website, we may automatically collect certain technical information including your IP address, browser type, pages visited, time spent on pages, and referring website. This information is collected through cookies and similar tracking technologies provided by our website platform, Wix.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide estimates for our services.

To schedule and coordinate roofing, siding, window, door, decking, and restoration projects.

To communicate with you about your project before, during, and after completion.

To send follow-up communications regarding your completed project.

To improve our website and better understand how visitors use it.

To comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How We Share Your Information

Service Providers: We may share your information with trusted third party service providers who assist us in operating our website and conducting our business, such as our website platform (Wix), email service providers, and scheduling tools. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience and collect analytical data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly if cookies are disabled.

Our website is built on the Wix platform, which may use its own cookies and tracking technologies. For more information on Wix's data practices, please visit www.wix.com/about/privacy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain business records, and comply with our legal obligations. Customer project records are typically retained for a minimum of seven years in accordance with standard business and contractor record-keeping practices.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.

Correction: You may request that we correct any inaccurate or incomplete information.

Deletion: You may request that we delete your personal information, subject to certain legal obligations.

Opt-Out: You may opt out of any marketing communications from us at any time by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website is not directed at children under the age of 13 and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.

Third Party Links

Our website may contain links to third party websites including our product partners such as Malarkey Roofing, LP Building Solutions, DECRA Roofing Systems, ProVia, and TimberTech. We are not responsible for the privacy practices of these third party sites and encourage you to review their privacy policies before providing any personal information.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Taylor Exteriors & Construction
1155 Southwold Rd
Des Moines, Iowa 50320
Phone: 515-953-4000
Email: info@taylorext.com
Website: www.taylorext.com

This privacy policy is provided for informational purposes. For specific legal compliance requirements in your jurisdiction, we recommend consulting with a qualified attorney.